Support and Services
Our team understands every aspect of systems development - including hardware, software, integration and deployment - and offers various aspects of technical, OEM and end user support to ensure a successful deployment or product launch and an overall mutually beneficial relationship with our customers.
Performance Technologies offers a variety of standard and custom support packages to ensure customers have access to the critical resources that they need to protect and maximize hardware and software investments throughout the development, integration and deployment phases of the product lifecycle.
Support for existing products including manuals, release notes, and driver can be found on the specific product page. Use the product quick search to locate the information you need.
If you are unable to find a
particular product, please contact us at support@pt.com.
Contact Support:
Embedded Systems and Software
(Includes Platforms, Blades, and Servers) |
support@pt.com or our e-mail
support form
+1 (585) 256-0248
(Monday to Friday, 8 a.m. to 8 p.m. Eastern Standard Time) |
| SEGway™ Signaling Systems |
General Support Inquiries: ss7support@pt.com
(Monday to Friday, 8 a.m. to 5 p.m. Eastern Time)
Emergency Support for Service-affecting Issues: +1 (613) 287-5379
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End Of Life (EOL) Product Support:
Performance Technologies remains committed to our customers for the long haul. To achieve this and continue providing the leading-edge solutions we are known for, we have transferred the manufacturing, sales, and customer support of certain legacy Ziatech STD/STD32 computer circuit cards and systems, and Voice Technology products.
In order to maintain the high level of support you are accustomed to, Performance Technologies has formed an alliance with GD California. GD California’s promise to “never discontinue a product” ensures the continuous quality support you expect from us will be maintained. To learn more and view a list of transferred products, please choose from the categories below.
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